It's a fact: the easier your phone number is to remember, the more likely customers are to call you.

08 numbers are the UK's market leading providers for easy-to-remember numbers - with hundreds of numbers for you to chose from!

Call us now to find out

Our clients include:

Frequently Asked Questions

Q: What is a "non-geographic" number?

A: Quite simply put, this is a number which starts with either 03,05, 08 or 09 (i.e. 0500, 0800, 0808, 0845, 0870, 0871, 090).

Q: What are the various types of non-geographic numbers?

A: There are six types of non-geographic number which include "freephone" (0500, 0800, 0808), "local rate" (0845), "national rate" (0870), "fixed rate" (0871), "premium rate" (090) and the 03 number range which is for companies transferring from 0870 which wish to keep the existing number.

Q: Can I keep my existing non-geographic number?

A: Yes. Nearly all non-geographic numbers can be ported across to us.

Q: What do you mean by porting?

A: To enable 08numbers to offer our bespoke service it is necessary to "move" your number into your own account which is managed by us. This porting does not change the fact that you still own your number and can re-port later if required.

Q: Will I be subject to credit searches?

A: This will be done at 08numbers's discretion

Q: Will I need to purchase any hardware?

A: No. All of our services are network based meaning you have no capital outlay.

Q: Do I need to make any changes to my current hardware?

A: No. It may however be necessary to modify the incoming call route on your internal switch if you currently have an "in-house"” IVR solution and 08numbers are delivering a complete network based solution to fit your needs.

Q: Will I receive multiple bills?

A: No, 08numbers can provide a monthly "one bill" solution.

Q: What happens if I experience service issues out of office hours?

A: 08numbers offer emergency 24/7 telephone support

Q: Do you offer a service for proactively monitoring the calls?

A: 08numbers offer a 'real time on-line network call monitoring' service.

Q: Are 08numbers recognised by any registered bodies?

A: 08numbers are registered and regulated with OFCOM

Q: How long will it take for the service with 08numbers to go live?

A: For a standard number translation it can take as little as 24 hours, however number ports can take longer, depending on the network it is being ported from and any features that are on the numbers

Q: Will I keep my existing BT phone lines/numbers?

A: Yes you will

Q: Can 08numbers service my existing BT lines?

A: As an established BT Wholesaler, 08numbers offer the best line rental and call rates available in the UK

Q: Can 08numbers offer cheaper outbound calls?

A: Although 08numbers specialise in "inbound" solutions, we can also carry your "outbound" traffic at very competitive rates as part of our solution

Q: How will I receive my bills?

A: Bills are usually emailed to you by the sixteenth working day of the month. They are also uploaded to our secure website so you can access them at any time

Q: Is there an industry regulator for premium rate numbers?

A: Yes there is. Please go to www.icstis.org.uk

Q: What is an IVR?

A: An IVR or "Interactive Voice Response" is an automated answering service which distributes calls dependant on the option selected by the end caller (i.e. "press 1 for sales, 2 for customer services..." etc)

Q: What is "network call recording"?

A: This is a network based recording solution, which not only enables you to record all your calls for a specific number or numbers, but also enables you to search for, play and download them via an online web interface

About Us

Who We Are

We are a company of inspired, creative people who decided that things needed to change. We think that the time has come for technology to really help businesses, rather than hinder them.

We think that too many people in this market blind their customers with jargon and acronyms, in order to maximise their revenues through customer confusion.  We only talk in plain English.

We have learned that by really connecting with our clients and partners we tend to do much better business. Although we’re here to be wildly successful, we are passionate about what we do and what we stand for. We’re here because we genuinely want to contribute to the market, not just because we can.

Our Background

Even our most junior employees have been involved in communications for at least 3 years, while all our management is qualified in both business and technology at degree level, with each individual having at least 10 years experience in the field. Our MD has an excellent track record in building fast growing and strong performing communications companies and is committed to ensuring customer delight, which can only be delivered by motivated employees.

Our Suppliers

Each one of our suppliers has been chosen from a number of strict criteria and is believed to be the leading supplier in their respective industry. Some times we may have more than one supplier in each field to ensure that our customers can receive the entire end to end solution, without the need to seek out alternative vendors in order to provide the complete package.

The criteria for selection includes:

  • Quality of service/product delivered
  • Reliability of service/product delivered
  • Commitment to fast and complete fault resolution
  • Reach of supplier (by geographic location)
  • Cost effectiveness (not to be confused with cheapest)

Our customers

Whilst we don’t really focus on a single industry or vertical, our customers all share common ground.

They want to deal with a company that listens to their needs, who understand their timescales and is there for them when things go wrong. They demand high levels of customer service and want to deal with professionals who know their trade. They want the best solution at a cost effective price, but understand that long term relationships are as important as just getting a good price.

We are proud of our customer relationships and are always happy to give references. We have customers in most sectors and of most sizes whom you can speak to and find out if we really are as committed to our customers as we say we are.

But don’t take our word for it, give us a call and tell us what profile of customer you want to speak to, we’ll be glad to put you in touch.